Cancellation refunds/charges

We understand plans can change and we make every effort to accommodate our customers' requirements and schedules.

If a booking is cancelled within 72 hours of the requested pick up time we reserve the right to make a charge of 50% of the journey fare.

If a booking is cancelled within 24 hours of the requested pick up time we reserve the right to make a charge of 100% of the journey fare.

If for whatever reason the passenger does not appear at the designated time and pick up point confirmed in booking, the full journey fare will be chargeable.

Cancellations MUST be supported by an email or letter